23 Nov 2016
self-awareness

In order to be able to carry out our responsibilities effectively, we need to develop a management style, which is not simply reactive.  And this is not easy, because our ‘survival instinct’ teaches us to react with caution or defensiveness to any new or unexpected development, whether in a…

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26 Oct 2016
commitment-and-understanding

The final frontier that has to be breached by all business communication, is the commitment of the other party to your proposition. The other party of course is a person (or group) that has their own agenda, interests and distractions and may be resistant or ambivalent to your ideas….

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12 Oct 2016
your-legacy-and-reputation

Your legacy At some time in the future, you will almost certainly be appointed to a new position and no doubt focus all your energy on creating a good start. You will ‘Govern Change’, re-organise, look for new ideas and create fresh initiatives and wonder why your predecessor did…

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14 Sep 2016
organic-or-technical

There are 5 fundamental categories of business meetings, if you distil all of them down to their essence, they are: The recruitment meeting The appraisal and/or development meeting The business progress meeting The reprimand meeting The dismissal meeting These categories contain several types of meetings. For example, the business…

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24 Aug 2016
Fess-Up

There has been much talk of ‘Blame Culture’ developing within commercial organisations. Very few businesses and Public Sector ventures can honestly say they have none of this. How does it develop and, how do we prevent it? The solution lies with you and I taking responsibility for our actions…

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06 Jul 2016
Engine-Room

Most companies have a squad of people devoted to operational matters, carrying out the tasks that cumulate and form into the overall business performance. It is common for the members this group to be relatively unambitious and just comfortable doing the work they have and in the roles that…

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29 Jun 2016
Fear-Uncertainty

As a Nation, the United Kingdom has made the most momentous decision in my lifetime and, for good or bad (depending on how you voted personally), we face a period of adjustment followed by a period of great change. I predicted in my last post, that the strategists among…

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01 Jun 2016
MasterChef

I would like to share an idea that one of our current delegates reported back on, as part of the results they had created after the previous seminar. They cooked lunch for their colleagues. Two years ago, the Chairman suggested that each department cooked lunch for all the others…

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13 Apr 2016
Training

We have been working on appraisals with our clients and developing the attitudes and expertise around this rewarding area. One aspect that concerns me is the way in which training is used as the ‘go to’ output for the development plan that follows the conversation. As a training company,…

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06 Apr 2016
Qualities

Most of you are senior managers in operational positions. I would like to see if there are some common qualities that we could tease out by a survey. In the comments section below please annotate what you consider to be the top three qualities that make you good at…

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