24 Aug 2016
Fess-Up

There has been much talk of ‘Blame Culture’ developing within commercial organisations. Very few businesses and Public Sector ventures can honestly say they have none of this.

How does it develop and, how do we prevent it?

The solution lies with you and I taking responsibility for our actions and the actions of our people.

We show our courage and confidence when we are able to admit mistakes. Our good example will be the principle influence on the quality of openness and honesty in the working environment.

By setting a strong example, admitting our mistakes, we help instil in others the confidence to take risks and encourage the creativity needed to progress.

In this way, we help to build a robust, learning organisation and contribute to the long-term success of the organisation.

Key Steps

  • Ensure that others involved do not feel at fault
  • Go straight to the point – Admit the error with no excuses
  • Gain commitment to the next steps in implementing solutions
  • Offer help – It was our mistake and we may need to provide extra resources to support the team
  • Step into the future by agreeing a concrete action plan

Strong people make as many mistakes as weak people. The difference is that strong people admit their mistakes, laugh at them, learn from them.

That is how they become strong.

To understand this subject fully, consider enrolling on our Governing Change programme.